Privacy & Cookies Policy

This Privacy & Cookies Policy explains how Chulo ("Company", "we", "us", and "our") uses cookies and similar technologies to recognize you when you visit our website at https://shop.chulo.co.uk, ("Website"). It explains what these technologies are and why we use them, as well as your rights to control our use of them.

In some cases, we may use cookies to collect personal information, or that becomes personal information if we combine it with other information.

 

What are cookies?

Cookies are small data files that are placed on the device you’re using to browse the site. Cookies are commonly used to record some aspect of your visit to a site, such as choices you’ve made or preferences you’ve set during your visit. Cookies are widely used by website owners in order to make their website work, or to work more efficiently, as well as to provide reporting information.

 

How and why we use cookies?

We use cookies to give you the best experience when you visit our website. Some cookies are required for technical reasons for our website to operate, and we refer to these as “essential” or “strictly necessary” cookies. By using cookies, we can make it easier for you to do many things, such as managing your account, or login details, and ordering products and services. Cookies can also allow us to tailor the content of our website so we can show you services or adverts we think you may be interested in.

 

Keeping your personal information safe

Our cookies do not store personal information such as your name, address, or phone number in a format that can be read by others. The cookies we use cannot read or search your computer, smartphone or web-enabled device to obtain information about you or your family, or read any material kept on your hard drive.

We do use a small number of cookies that store encrypted versions of information where you have asked us to, such as the function that allows us to remember your Account username for subsequent visits. However, this is encrypted so that only Chulo can read this information.

The website that places a cookie owns that cookie. This means only that website and other sites that it has agreed to share information with can read the information stored using a cookie.

 

Links to sites provided by others

If you follow a link from our website to another website, please be aware that the owner of the other website will have their own privacy and cookie policies for their site. We recommend you read their policies as we are not responsible or liable for what happens at their site.

 

How can I manage and switch off cookies?

You have the right to decide whether to accept or reject cookies. You can exercise your cookie rights by setting your preferences. Essential cookies cannot be rejected as they are strictly necessary to provide you with services. If you choose to reject cookies, you may still use our website though your access to some functionality and areas of our website may be restricted. You may also set or amend your web browser controls to accept or refuse cookies. As the means by which you can refuse cookies through your web browser controls vary from browser-to-browser, you should visit your browser’s help menu for more information.

You also can find out more about managing and switching off cookies at the independent website: allaboutcookies.org.

The types of cookies we use on this site

Strictly necessary cookies

Cookies set by the website owner (in this case Chulo) are called “first party cookies”. These cookies are essential for our online services and tools to work. They collect or record information that we need to make our site work. Common uses for this type of cookie include:

• storing information so that shopping baskets can be provided
• storing information for e-billing
• allowing users to log in or access private areas of a site

These cookies only last for a single browsing session – when you leave our site, they are removed.

 

Performance cookies

These cookies help us to monitor and improve how our website works. Common uses for these types of cookie include:

•  Collecting information about which pages visitors go to most often
•  Noting if visitors get any error message from web pages
• Understanding which links visitors like to follow (including adverts) and which they choose not to

The information collected using these cookies is anonymous and cannot be used to identify an individual visitor.

 

Functionality cookies

These cookies allow us to provide you with enhanced features that need to remember your preferences and choices, such as your username, language or region. They also let us monitor how our website is performing so we can keep on improving it. The information we store in these cookies is encrypted so that only we can read it.

 

Targeting and advertising cookies

These cookies are used so that adverts and website content provided to you are more relevant and to limit the number of times you may see that advert or content. They may also be used for market research and to help measure the effectiveness of an advertising campaign. These cookies work by remembering the sorts of topics you’ve looked at and using this to provide our own advertisements or to share the information with other advertisers.

 

List of cookies we collect

The table below lists the cookies we collect and what information they store.

Cookie Name	Cookie Description
FORM_KEY	Stores randomly generated key used to prevent forged requests.
PHPSESSID	Your session ID on the server.
GUEST-VIEW	Allows guests to view and edit their orders.
PERSISTENT_SHOPPING_CART	A link to information about your cart and viewing history, if you have asked for this.
STF	Information on products you have emailed to friends.
STORE	The store view or language you have selected.
USER_ALLOWED_SAVE_COOKIE	Indicates whether a customer allowed to use cookies.
MAGE-CACHE-SESSID	Facilitates caching of content on the browser to make pages load faster.
MAGE-CACHE-STORAGE	Facilitates caching of content on the browser to make pages load faster.
MAGE-CACHE-STORAGE-SECTION-INVALIDATION	Facilitates caching of content on the browser to make pages load faster.
MAGE-CACHE-TIMEOUT	Facilitates caching of content on the browser to make pages load faster.
SECTION-DATA-IDS	Facilitates caching of content on the browser to make pages load faster.
PRIVATE_CONTENT_VERSION	Facilitates caching of content on the browser to make pages load faster.
X-MAGENTO-VARY	Facilitates caching of content on the server to make pages load faster.
MAGE-TRANSLATION-FILE-VERSION	Facilitates translation of content to other languages.
MAGE-TRANSLATION-STORAGE	Facilitates translation of content to other languages.

 

How often will you update this Cookie Policy?

Where can I get further information?